Reports - Screen

Reports are pre-configured in the Voipappz system and can be run by any user with the required permissions. The reporting is done per environment since an environment represents a customer or a specific department.

There are 2 phases to reporting:

1. Phase 1: Report definition -
   1. Since reports collect information from the system's database (db), you must firstly define the report. This is done jointly with voipappz team who will review your requirements and create a database query that collects the required information from the db and register it in the system.
   2. When the query is done and checked, it is embedded in a Report and can be executed, downloaded or emailed from the system. See below.
2. Phase 2: Running the Report -
   1. Login to your Voipappz portal using your extension credentials.
   2. Select Reports and select the report you would like to run.
   3. press the "Eye" icon to run the report. Press the "Properties" icon to select other parameters such as report period, call duration,  etc. and select "Filter" to rerun the report.
   4. Once you see the required information on-screen, press the "Mail" or "Download" Icons.

• Reports main Table (Admin-Console)

Listing of all existing reports fo the Admin-user logged in.

Table columns:

• Create date
• Name - preferably a meaningful name
• Type - Table/Counter

Icons:

+New ->>> Press to create a new report.

"Run" ->>> To run the report.

"Pencil" ->>> To edit the report.

"Delete" ->>> To remove the report.

• Edit/New Report (Admin-Console)

Fields:

• Enabled - Yes if checked
• Name - preferably a meaningful name
• Query - Select the pre-defined db query.
• Type - Table/Line chart
• Parameter - Click to select the query parameters
• Fields - Click to select the report fields

Press save/Create to finish.

• Run a Report:

To run a report login to the portal using a user that belongs to the environment you wish to run in.

Select "Reports" to show a list of the Reports available in the environment.

Select the Report by pressing the "eye" icon.

Select the "Edit" icon (first icon on the top left) to create a data filter for your report.

Note that the parameters and conditions are built-in to the query. However, complex filters can be created by pressing "+" or "-" and editing the fields.