Logs - Screen

Logs allow us to troubleshoot and trace events on the platform we they occur.

for example:

1. Trace of Call made in the system 
2. View issues with Extension Which failed to Register
3. Webhooks that have been triggered 
4. Campaign has been dialed 

We Can Access The Data via the "Logs" 

• Main Table  (List Logs)

In this table we can list all the available DIDs that are assigned the current Customer.

1. Filter, we can Filter by the following log types 

• Call - Filter By Call UUID 
• Campaign - Filter By Campaign 
• Workflow - Filter by Workflow
• Extension - Filter by Extension
• Number  - Filter by a Number Dialed
• Campaign Number - Filter by a Campaign Number

2. Log Level - see 5 below

3. Application Name - Allow us to filter the logs by the Component

4.We Can see the following Columns:

1. Time - When the Log Entry has been created
2. App - Which Application Triggered the Log
3. Class - The Facility Generated the Log (Usually the Class Name or the module) 
4. Message - The message belong to the Log  Entry

5. Log Level- The Colors represent the Log levels 

Fatal  - Red

Error  - Orange

Warn  - Yellow

Info  - Green

Debug  - Blue

Trace - Gray

*** note you can access the logs via the Calls Screen