Send Email Based on Triggers

This Guide will Show you how to Generate A Trigger on A Queue Call 

In Order to Complete the Task you need to set:

1. Email In the Environment (Profile - >Email) 
2. Create a Template Email , you can create a Template with the folowing Text:

Hello,

Call At : {{created_at}},

Caller Id: {{caller_id_number}}

Disposition: {{queue_disposition}}

User: {{user_name}}

3. Now Create a Trigger ( Triggers -> Set a Trigger type "Queue" and With "End" and Set the Action to the Template)

4. Next Step is to Attach  the Trigger to the Queue

TrubleShooting:

This integration might now work from the following Reasons:

1. SMTP Account is not set 

Debug:

You Can Debug The Issue Via Sys