Conference Call - Setup

Introduction

Voipappz system includes a conference-bridge calling facility for any user with an assigned extension with support for upto 100 participants. To conference 3 participants you do not need a conference call facility. You can simply add another participant from your phone during a call.

For additional participants, use the built-in conference facility.

voipappz conference bridge service conference allow you to create sophisticated conference solutions for you an your customers

With the conference service you can:

• Allow conference rooms for up-to hundred of users
• Authenticate The Users with Role Based Permissions (Take , listen etc)
• set schedule conference with custom invite mode (by SMS / Email / etc ) 
• Live Control on the Conference using DTMF Keys or using RealTime DashBoard

Note you must check if the system administrator has enabled conference calls on your extension.

Steps

To create a new conference call with 4 or more participants, log in to your assigned extension on the system portal.

Once logged-in, select the menu item "Conferences".

Select the "+" sign on the top right corner to create the new conference.

Fields you need to fill:

• Conference Name - Give it a meaningful name
• Conference Subject - Type the subject of the conference, an agenda and any instructions to the participants
• User pin code - A system created 4 digit pin code for participants to join the conference
• When - Select "now" to immediately start the conference or choose  "later" and add a date and time for the conference in the next field
• Did - Select the incoming phone number the participants will use to dial in. It may be pre-selcted if only one exists
• Contacts - Select a pre-loaded contact list (see below) or
• Email - Type/paste emails of the conference participants separated by commas or space
• Notes - Enter any notes related to the conference. The notes are emailed withe the conference details to all participants

Note: all participants will receive a system generated email with the conference details and when to join.

Controls from your phone:

• Self Mute - #1
• Mute All (Except Operators) - #2
• Volume Up  - #3
• Volume Down #4 

Full List of Conference Keys:

1. mute  - Toggle audio from this member into the conference
2. mute on / off  Members-  Disable / Enable audio from this member into the conference
3. deaf mute -  Block audio from conference to this member as well as mute, in one action
4. energy up Increase minimum energy threshold by 1 unit above which sound will be admitted into conference (noise gate)
5. energy equ Reset minimum energy threshold to default
6. vol talk dn Decrease talk volume by 1 unit
7. lock ( Moderator ) - lock -Conference Call from Members

Uploading a Conference contacts list

You can pre-load contacts' email lists for your conferences. to load a file follow the following steps:

• Select "Lead Files" from the portal menu

You can  edit an existing file or press the "+" icon.

Pressing the "+" icon will open an upload file screen:

• Drag or type the name of the .csv contacts file. The file must be in the required format.If you are unsure about the file format, press the "Download File Template".
• Wait a few seconds for the upload to finish (depends on your connection speed)

The file is now available for selection from the Conference menu.