Setup ZoiPer Softphone manually - Flow

Zoiper, a SIP softphone  allowing VoIP calls through your PBX or favorite SIP provider. Available for iPhone, Android, Windows Phone 8, Windows, Mac and more.

Download Links:

• Google Play (Android) 
• App Store (iOS)
• Desktop Windows 

In this guide we will show how to configure it to work with the Voipappz  (VA) platform.

Step 1: make sure you configured the extensions you need on the Admin Portal server. please Read First and Extensions - Screen guides. 

Step 2: Make a list of the extensions you need to setup. For each Setup you will need the following Details from the Admin Poretal

1. Username - for example: 1112
2. Password  - *press the reveal password to see it *
3. Domain - for example: gilat.voipappz.io 

They are available in the Extensions - Screen of the VOIPAPPZ application. See marked below.

Step 3:

Install ZoiPer and launch the application. Make sure to enable the local Windows firewall so it will be able to communicate with voipappz softswitch.

Step 4:

With the credentials from STEP 2, please open the ZoiPer phone menu (down triangle to the right of "Contacts") and follow the following steps:

 

1. Select the "Accounts" 
2. Select "+" and add SIP Account

1. Update the fields as shown below from the step 2 list
   
   • Account Name - any value, can be Voipappz.
   • Domain - VA Domain
   • User Name - The extension number
   • Password - VA Password
   • Caller ID - any value, Can be the extension number.
   • Auth Name - The extension number

All other parameters should be unchanged.

"Press "Register" and check that the phone is registered.

If not - check parameters or connectivity to Voipappz switch..

Tips and Connectivity troubleshooting:

1. You can see if the Extension has been successfully Registered from the Extensions Screen . if the extension has been registerd you will see the "Registered" Button in Green
2. for troubleshooting you can Press the "Logs" Action Button and see if the Extension has been reached to the server