Call Logs Screen

Overview

The Calls screen displays a complete history of all calls processed by the system. Each entry is a CDR (Call Detail Record) containing metadata about the call.

How to Access

From the sidebar, click Calls.

CDR Fields

Field	Description
Date/Time	When the call occurred
Caller	The calling number
Destination	The called number or extension
Duration	Call length in seconds
Status	Answered, missed, busy, failed
Recording	Link to call recording (if enabled)
Direction	Inbound or outbound

Search & Filters

• Date Range — Filter calls by date period
• Caller/Destination — Search by phone number
• Status — Filter by answered, missed, etc.
• Duration — Filter by call length
• Direction — Inbound or outbound calls

Recordings

If call recording is enabled, click the play icon to listen to the recording directly in the browser.

Related Articles

• Reports Screen Walkthrough
• Dashboard Overview