Enabling, Disabling, and Deleting DIDs

Overview

Manage the lifecycle of your DIDs — enable them for active use, disable them temporarily, or delete them permanently.

Enabling / Disabling

Toggle the Enabled switch on the DID to control whether it accepts calls:

• Enabled — DID is active and will route incoming calls
• Disabled — DID exists but incoming calls are not processed

Disabling a DID is useful for maintenance or temporary suspension without losing configuration.

Deleting a DID

1. Click the delete icon on the DID row
2. Confirm the deletion in the dialog

Warning: Deleting a DID is permanent. All call routing to that number will stop immediately. Consider disabling instead if you might need the number again.

Related Articles

• DIDs Screen Walkthrough
• Creating a New DID