Caller ID Configuration

Overview

Configure the Caller ID (CLI) displayed when making outbound calls from your Voipappz system. Proper Caller ID configuration ensures your calls are identified correctly.

Key Concepts

• Caller ID Number (CLI) — The phone number displayed to the called party
• Caller Name (CNAM) — The name displayed (if supported by the carrier)
• STIR/SHAKEN — Authentication framework that validates Caller ID to prevent spoofing

Configuration

Caller ID settings can be configured at multiple levels:

• DID level — Set the outbound Caller ID for calls from a specific DID
• Extension level — Set per-extension Caller ID
• Environment level — Default Caller ID for all outbound calls in an environment

Tips

• Use a valid, registered DID as your Caller ID to ensure deliverability
• Mismatched Caller IDs may be flagged as spam by carriers

Related Articles

• DIDs Screen Walkthrough
• Extensions Screen Walkthrough