Logging In (2-Step OTP Authentication)

Overview

Voipappz uses a 2-step OTP (One-Time Password) login process for enhanced security. After entering your email and password, you'll receive a verification code via email.

Step-by-Step Login

Step 1: Enter Credentials

1. Open your Voipappz portal URL in a supported browser
2. Enter your Email address
3. Enter your Password
4. Click Login

The system validates your credentials and sends a one-time verification code to your email.

Step 2: Enter OTP Code

1. Check your email inbox for the verification code
2. Enter the 6-digit OTP code in the verification field
3. Click Verify

Upon successful verification, you're logged in and redirected to the dashboard.

Troubleshooting

Issue	Solution
OTP code not received	Check your spam/junk folder. Wait 1-2 minutes for delivery.
OTP code expired	Click "Resend Code" to get a new one.
Account locked	After 5 failed attempts, your account is locked for 15 minutes. Wait and try again.
Forgot password	Contact your system administrator to reset your password.

Security Notes

• OTP codes are valid for a limited time — enter them promptly
• Never share your OTP code with anyone
• 5 consecutive failed login attempts trigger a 15-minute lockout
• Each OTP code can only be used once

Related Articles

• Creating Your Account
• Navigating the Admin Panel